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First Contact Practitioner 
(FCP) Services

At Willaston Physiotherapy and Sports Rehab, our First Contact Practitioners play a vital role in Primary Care, working alongside General Practitioners (GPs) to assist patients with musculoskeletal (MSK) complaints, ensuring timely access to appropriate care.

Assessment and Diagnosis

FCPs are trained to assess and diagnose a wide range of MSK conditions, providing patients with timely and accurate diagnoses.

Early Intervention and Advice

FCPs offer early intervention and expert advice to patients, helping them manage their MSK complaints effectively and prevent further complications.

Referral to Specialist Services

When necessary, FCPs can refer patients to specialist services at the earliest opportunity, ensuring timely access to advanced care and treatment.

Benefits for GPs

Reduced Workload:

By assisting with MSK assessments and management, FCPs help GPs free up appointment slots and focus on other core areas within general practice.

Reduced Investigations and Prescriptions:

FCPs help lower the number of unnecessary investigations and prescriptions, promoting cost-effective and evidence-based care.

Reduced Referrals:

FCPs can also reduce the number of patients being referred onward to other services by providing comprehensive care and management for MSK complaints.

Our Service Areas

Currently, we provide FCP services to the following Primary Care Networks (PCNs):

FCP Enquiries

If you are a GP surgery and require furthe details about our FCP services or wish to discuss how we can support your practice, please don't hesitate to contact us. Our dedicated team is here to provide you with the information and assistance you need.

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Our
Care Services

Crystal Care (Home Care) services are provided for individuals, couples or families who need some support so they can live as independently as possible at home. Or, it may be that you live away from the Wirral area and would like someone to care for your loved one so that you have peace of mind. 
 
What we offer at Crystal Care is a personalised service in which we work with you to assess individual needs and then formulate a care plan before delivering a range of services. Quality of care and support is our main aim, as well as continuity of carers where possible.

Domiciliary Care

Live-in Care

Respite Care

Night Care

Household Services

Physiotherapy
Services

Specialist
Services

Health & 
Well-being

First Contact
Physio (FCP)

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